Widerrufsrecht
At KK Gems and Jewels, we strive to deliver high-quality jewelry that meets your expectations. If you receive an item that is damaged or defective, we offer a 30-day return policy from the date of delivery.
Return Guidelines:
• Eligibility: Only items that are damaged or defective upon arrival are eligible for return. Please inspect your item upon receipt and contact us within 30 days if you encounter any issues.
• Return Shipping & Duties: The buyer is responsible for all return shipping costs, including any applicable duties. To ensure a smooth process, please use a reliable shipping method with tracking to prevent delays
• Condition of Return: Returned items must be in their original packaging and unused condition to qualify for a refund or exchange.
Thank you for your understanding, and please reach out if you have any questions about this policy.